Our services
THE FULL RANGE OF CALL CENTER SERVICES
Inbound or outbound customer service. Every customer contact counts for us.
What do advice on the inbound hotline and an active outbound telesales conversation have in common? Your customers often come into personal contact with a person who represents your company for the first time. This is exactly what drives the work of our call center agents. They know how important it is not to lose sight of personal dialogue in times of digitalization and automation.
KOSPRO committed itself to this responsible task years ago. Since then, we have built up and expanded our call center services, optimized them and adapted them to the needs of our customers. Today, we offer medium-sized companies and corporations the entire range of call center services.
OUR CALL CENTER SERVICES AT A GLANCE
Inbound
Individual, solution- and sales-oriented support for customers and interest groups over the telephone.
Our location is your biggest benefit
Kosovo, Bosnia and Croatia have established themselves as attractive locations for call centers. KOSPRO was one of the first providers to recognize and utilize the many location advantages of the Kosovo capital. Our headquarters are located in the ultra-modern and thriving business district of Istanbul. This has the following advantages for you:
Low overheads due to low location and operating costs
Call center activities are recognized professions
Customer service during European business hours
Successful marketing services at the highest level
Would you like to get to know us and our services in person? Then arrange a call back now.
Contact us for anything, we will be happy to answer you